When you want your agent talking to a customer

Telecoms Solutions specialise in marketplaces where you need to link the consumer easily to your business. At the times its worth using your valuable staff to help customers buy and give them extra support.

It’s all too easy for customers in these competitive marketplaces to go elsewhere. Telecoms Solutions provides viable solutions that reduce the risk of losing a sale and wasting valuable advertising budget from busy tones, drop-offs or failed online help and purchases.

We work with businesses that have very different call handling strategies, revenue generating models and volumes of consumer interaction. For each one we combine our understanding of their marketplace and business objectives with the right technology and people skills for proven solutions. Find out how we’re doing this within different marketplaces.